Inside Sales/Customer Service Representative Not right for you? We've got others

Salary:
Confidential
Location:
Augusta, Georgia
Posted:
October 21st 2020
Minimum Degree:
Bachelor
Relocation Assistance:
Available
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The Technical Nonwovens segment  produces non-woven needle felt for use in a variety of applications.    Primary markets served are air and liquid filtration, geosynthetics, automotive and industrial.  For filtration, non-woven filter media is the most commonly used technology to satisfy increasing emission control regulations in a wide range of industries, including power generation, cement, steel, asphalt, mining, food, and pharmaceutical. 

 


Job Summary:

 

Responsible for maintaining good verbal and written communication with customers informing them of:

  1. Product designs and offerings
  2. Product pricing
  3. Delivery and shipping information

Supports customer problem solving activities and performs all customer service necessary for maintaining successful customer relations.

 


Duties and Responsibilities:

 

  1. Inside Sales/Customer Service Representative reports directly to the Vice President of Sales
  2. Responsible to maintain good verbal and written contact with customers informing them of
    1. Product designs and offerings
    2. Product pricing
    3. Delivery and shipping information
  3. Supports customer problem resolution activities
  4. Supports the order entry, shipping and other customer service activities as required
  5. Supports maintenance of Make and Hold programs
  6. Supports and implements SFC policies, procedures, work instructions, including the SFC Quality Management System (QMS).
  7. Performs other projects or assignments as directed by the V.P. Sales and Marketing

 

Other:


 



NEW POSITION  due to increased outside sales. No travel involved, opportunity to move to outside sales if desired.Location N. Augusta, GA.Company is the leader in this industry segment.

Requirements:

 


Education, Experience, Skills and Abilities Required for Consideration as a Candidate:

(If a degree is required it must be from an accredited institution)

 

  1. 2-4 year College Degree or similar work experience
  2. Must be able to adapt to the existing plant culture and working in an inside office environment.
  3. Good communicative skills (especially email and telephone) Must be phone friendly.
  4. Excellent  problem  solving skills
  5. Be a team player and strong contributor to the SFC team

 


Additional Education, Experience, Skills and Abilities Preferred:

(If a degree is required it must be from an accredited institution)

 

 

 

 


Competencies:

 

  1. Customer Focus
  2. Drive for Results
  3. Creative Problem Solving
  4. Interpersonal Relationships
  5. Communication
  6. Accountability

 

 

 


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