Customer Service Representative Not right for you? We've got others

$50,000 - $55,000
Dallas, TX
November 29th 2019
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Brief Role Description

The purpose of this role is to be the primary contact for customers and is responsible for maintaining customer accounts and files and providing product and service information across all aspects of company vertical businesses and industries.  (Beverage, Emerging, Environmental and Perishables).  The position partners with the Sales Department, fellow Account Specialists, Production, Inventory Control, Scheduling, Shipping, Logistics and Finance teams to ensure customer accounts, order status, production receipts and shipping are accurate in the system. Responsible for scalability of multiple accounts to small and medium customers with high complexity. 

This position will report to the Customer Service Manager.


Key Accountabilities






General Responsibilities



Other Requirements

Minimum 10 - 20% of time spent traveling by airplane.

Job may require physical lifting of product. (Samples of crates, trays, pallets, etc.)



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