Network Engineer- Washington DC office (possibly hybrid)

**See network recruiting notes

*US Citizens or GC Holders

The Network Engineer provides network design, administration and support in the engineering, design and operations of voice, collaboration, data and wireless communications solutions for implementation of the firm’s network.  The candidate should have a strong technical background in routing protocols, network design and architecture, network hardware, and software implementation. Must be able to design, test and support network components in various stages of deployment. The position requires the candidate to be able to produce and review technical documentation.  

Responsibilities include but are not limited to:

• Participating in network-related projects by recommending solutions for network strategy, performance, and security-related issues
• Providing network-engineering solutions and options for the organization.
• Assisting with development of  network specifications and standards in support of the firm’s IT direction.
• Assisting with development and recommendations for network growth, security, and improvements. 
• Analyzing the existing infrastructure to improve efficiency and ROI of investments.
• Working with vendors to ensure SOW is fulfilled and implementation is appropriate and correct. 
• Helping define and maintain KPI for network performance and participating in capacity planning for the firm’s infrastructure environment.
• Troubleshooting and resolving infrastructure incidents to minimize the impact to the business and restore services.
• Installing and troubleshooting performance issues in a Cisco based network within a global law firm. 
• Participating in the development and administration of DR / BC environment to support the firm’s vision for a minimal downtime infrastructure. 
• Performing routine and emergency maintenance of all networking equipment.  
• Escalating and partnering with other IT groups to diagnose and resolve enterprise application or network issues.
• Documenting in detail the resolutions to issues in the Knowledge Management System.
• Taking the lead on projects assigned, following work plans and meeting deadlines as outlined for the project.
• Participating in the On-Call rotation within the network operations group to provide 24/7 support for all of the firm’s offices globally.

Qualifications:

• Education/Experience
• Four-year college degree preferred; equivalent experience will be considered.
• A minimum of five (5) years of experience in providing networking support in a Global Cisco network and voice environment.
• Experience in legal information technology preferred. 
• CCNA and/or CCNP certification or demonstrated level of knowledge.
• Technical Skills
• CCNA and/or CCNP level training, as well as demonstrated experience with SDWAN, QoS, BGP, EIGRP and TCP/IP concepts in general. CCIE is a plus.
• Experience with Cisco SDWAN, Cisco ISE, Azure Cloud networking, Palo Prisma Access and Palo Alto firewalls is a plus. 
• Experience with Nexus IOS, CAT 9400 and 9000 Series switching.
• Proficient in Windows operating systems, Microsoft Office Suite, and/or related software.
• Experience with Linux and Ansible for network automation is a plus.
• Ability to identify practical solutions to complex problems which may require the introduction of new technology, refinements to existing technology solutions or manual processes.
• Ability to analyze technical problems to insure proper resolution.
• Communication & Writing
• Ability to communicate complex technical information to a non-technical audience.
• Excellent oral and written communication including reports, business correspondence, and procedure manuals. 
• Ability to identify the appropriate method of communication.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Professionalism & Judgement
• Ability to work in a high energy and ever-changing environment while exhibiting a strong attention to detail.
• High level of confidentiality and discretion.
• Exceptional client service for both internal and external stakeholder.
• Problem Solving & Strategic Focus
• Strong problem-solving skills.
• Ability to solve practical problems and handle a variety of concrete variables in situations where only limited standardization exists. 
• Ability to define goals, prioritize tasks, and follow through to achieve results.
• Ability to manage multiple demands simultaneously by addressing priorities to ensure all deadlines are met.