Program Manager (Field Service and Warranty) Not right for you? We've got others

Salary:
$110,000 - $170,000
Location:
Pleasanton, CA
Posted:
February 22nd 2019
Relocation Assistance:
Available
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Field Support & Continuous Improvement Program Manager

Our client is a world leading heavy vehicle manufacturer based east of San Jose CA--they have been in business for over 100 years, and they are rapidly growing--they have created a new position to help them manage the warranty issues on their vehicles and help implement continuous improvement efforts to keep them from happening again--This is a terrific company for someone who wants a terrific work/life balance, as they truly treat their employees like extended family!

About The Role

The Field Support & Continuous Improvement Program Manager (Field Support & CI PM) is a key member of the  team, the industries’ leading transit bus manufacturer. Using leadership and facilitation expertise, the Field Support PM is responsible for managing the requirements and interactions between the Field Service and Engineering departments throughout the bus field support process and drive continuous improvement initiatives.  He/she is expected to operate with a minimal amount of supervision under direction from the Director of Program Management. The overall objective is to streamline processes, improve communication, and remove roadblocks to ensure customer issues are addressed expeditiously and corrective actions are implemented to prevent further occurrences.

Key Responsibilities

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