Employee Ombudsperson Not right for you? We've got others

Vestal, NY
February 10th 2019
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Employee Advocate/Ombudsperson opportunity with a leading regional hospital system in upstate NY. 

Position Overview:
The Employee Ombudsperson is a neutral dispute resolution practitioner who works with individuals and groups to: An ombudsperson preserves the confidentiality of those seeking services, maintains a neutral position with respect to the concerns raised, works at an informal level with the organizational system, and is independent of formal organizational structures. This person researches answers to queries, facilitates informal conflict resolution processes, and helps individuals to develop and evaluate options. This role is also responsible for identifying new issues and opportunities for organizational change, as well as designing and facilitating training programs in conflict resolution and related topics. 

Required: Bachelor’s degree in Human Resources or related field, five years of experience in HR or related field, and three years' management / leadership experience.
Preferred: Master’s Degree in HR or related field, knowledge of professional Ombudsperson standards, codes of ethics, and techniques for informal inquiries. Experience with conflict mediation, complaint investigation and report writing, and experience designing and conducting training programs in conflict resolution and related topics. Understanding of federal and state laws related to employment preferred.  Professional Human Resources credentials a plus.

This area boasts beautiful rolling hills, a major university, lakes and rivers, parks and trails, a small-city environment, and one of the most affordable housing markets in the country! Competitive compensation and great benefits, including paid relocation.  Employee satisfaction ranks in the top 10% of all hospitals in the country! 



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